AML Policy of Curacao Co N.V.

Last updated: 15.09.2022

Shazam Casino is operated by Alistair Solutions N.V.

AMLI Anti-Money-Laundering policy of shazamcasino.com

Introduction: shazamcasino.com is operated by Alistair Solutions N.V. having its office at Abraham de Veerstraat 9 Willemstad, Curacao. Company Registration number 155702.

Objective of the AML Policy: We seek to offer the highest security to all of our users and customers on shazamcasino.com for that a three-step account verification is done in order to ensure the identity of our customers. The reason behind this is to prove that the details of the person registered are correct and the deposit methods used are not stolen or being used by someone else, which is to create the general framework for the fight against money laundering. We also take into accord that depending on the nationality and origin, the way of payment and for withdrawal different safety measures must be taken.

shazamcasino.com also puts reasonable measures in place to control and limit ML risk, including dedicating the appropriate means.

shazamcasino.com is committed to high standards of anti-money laundering (AML) according to the EU guidelines, compliance and requires management & employees to enforce these standards in preventing the use of its services for money laundering purposes.

The AML program of shazamcasino.com is designed to be compliant with:

EU : “Directive 2015/849 of the European Parliament and of The Council of 20 May 2015 on the prevention of the use of the financial system for the purposes of money laundering”

EU : “Regulation 2015/847 on information accompanying transfers of funds”

EU : Various regulations imposing sanctions or restrictive measures against persons and embargo on certain goods and technology, including all dual-use goods

BE : “Law of 18 September 2017 on the prevention of money laundering limitation of the use of cash

1. Money Laundering is understood as:
2. The conversion or transfer of property, especially money,  knowing that such property is derived from criminal activity or from taking part in such activity, for the purpose of concealing or disguising the illegal origin of the property or of helping any person who is involved in the commission of such an activity to evade the legal consequences of that person's or companies action;
3. The concealment or disguise of the true nature, source, location, disposition, movement, and rights with respect to, or ownership of, property, knowing that such property is derived from criminal activity or from an act of participation in such activity;
4. The acquisition, possession or use of property, knowing, at the time of receipt, that such property was derived from criminal activity or from assisting in such an activity;
5. Participation in, association to commit, attempts to commit and aiding, abetting, facilitating and counseling the commission of any of the actions referred to in points before.

Money laundering shall be regarded as such even when the activities which generated the property to be laundered were carried out in the territory of another Member State or in that of a third country.

In accordance with the AML legislation, shazamcasino.com has appointed the “highest level” for the prevention of ML: The full management of Alistair Solutions N.V. are in charge.  

Furthermore, an AMLCO (Anti Money Laundering Compliance Officer) is in charge of the enforcement of the AML policy and procedures within the System.

The AMLCO is placed under the direct responsibility of the general Management:

Each major change of shazamcasino.com AML policy is subject to be approved by the general management of Alistair Solutions N.V. and the Anti-money laundering compliance officer.

Step one verification:

Step one verification must be done by every user and customer to withdraw. Regardless of the choice of payment, the amount of payment, the amount of withdrawal, the choice of withdrawal and nationality of the user/customer step one verification must be done first. Step one verification is a document that must be filled out by the user/customer himself. Following information must be filled in: first name, second name, date of birth, country of usual residence, gender, and full address.

Step two verification:

Step two verification must be done by every user who deposits over 2000$ (two thousand USD) or withdraws over 2000$ (two thousand USD) or sends another user over 1000$ (one thousand USD) Until step two verification is done, the withdrawal, tip or deposit will be held. Step to verification will lead the user or customer to a subpage where he must send in his ID. The user/customer must make a picture of his ID. While a paperclip with a six-digit random generated number is next to his ID: Only an official ID may be used for ID verification, depending on the country the variety of accepted IDs may be different. There will also be an electronic check if the filled in Data from the step one verification is correct. The electronic check will check via two different databanks to insure the given information matches the filled document and the name from the ID: If the electronic test fails or is not possible the user/customer is required to send in a confirmation of his current residence. A certificate of registration by the government or a similar document is required.

Step three verification:

Step three verification must be done by every user who deposits over 5000$ (five thousand USD) or withdraws over 5000$ (five thousand USD) or sends another user over 3000$ (three thousand USD) Until step three verification is done, the withdrawal, tip or deposit will be held. For step 3 a user/customer will be asked for a source of wealth.

1. Copy of a valid photo ID (driver’s license, ID, passport). The copy should be a high-quality colored image scan or colored digital photo. The copy must not be cropped and should also include both sides and all details of the ID.
2. Copy of any credit/debit cards successfully used. The copy should be a high-quality colored image scan or colored digital photo. The copy must not be cropped and should include the cardholder’s full name, the first 6 and last 4 digits of the card number, and the expiry date. 
3. Copy of Utility Bill no older than two months. The copy should be a high-quality colored image scan or colored digital photo. The copy must not be cropped and should include full name, date of issue, full billing address. 
4. Card Authentication is required only in case you used your Credit/Debit Card to deposit with the casino. 
5. Withdrawal Application with valid banking details aimed to ensure accurate withdrawal cashier. 

If a player deposits over a five thousand USD there is a process of understandings the source of wealth (SOW)

Examples of SOW are:

1. Ownership of business
2. Employment
3. Inheritance
4. Investment
5. Family

It is critical that the origin and legitimacy of that wealth are clearly understood. If this is not possible an employee may ask for an additional document or proof.

The account will be frozen if the same user deposits either this amount in one go or multiple transactions which amount to this. An email will be sent to them manually to go through the above and information on the website itself.

shazamcasino.com also asks for a bank wire/credit card to further insure the Identity of the user/customer. It also gives additional information about the financial situation of the user/customer.

The basic document will be accessible via the setting page on shazamcasino.com. Every user has to fill out the following information:

1. First name
2. Second name
3. Nationality
4. Gender
5. Date of Birth

The document will be saved and created by an AI, an employee may do additional checks if necessary based on the situation.

In order to deal with the different risks and different states of wealth in different regions shazamcasino.com will categorize every nation into three different regions of risk.

For every nation from the region one the three-step verification is done as described earlier.

For every nation from the region two the three-step verification will be done at lower deposit, withdraw and tip amounts. Step one will be done as usual. Step two will be done after depositing 1000$ (one thousand USD), withdrawing 1000$ (one thousand USD) or tipping another user/customer 500$(five hundred USD) Step three will be done after depositing 2500$ (two thousand five hundred USD), withdrawing 2500$ (two thousand five hundred USD) or tipping another user/customer 1000$ (one thousand USD). Also, users from a low risk region that change crypto currency in any other currency will be treated like user/customers from a medium risk region.

Regions of high risks will be banned. High risk regions will be regularly updated to keep up with the changing environment of a fast-changing world.

In addition, an AI which is overseen by the AML compliance officer will look for any unusual behaviour and report it right away to an employee of shazamcasino.com.

According to a risk based few and general experience the human employees will recheck all checks which are done bevor by the AI or other employees and may redo or do additional checks according to the situation.

In addition, a data Scientist supported by modern, electronic, analytic systems will look for unusual behaviour like: Depositing and withdrawing without longer Betting sessions. Attempts to use a different Bank account for Deposit and Withdraw, nationality changes, currency changes, behaviour and activity changes as well as checks, if an account is used by its original owner.

Also a User has to use the same method for Withdraw as he used for Deposit, for the amount of the initial Deposit to prevent any Money Laundering.

As part of its risk-based approach, shazamcasino.com has conducted an AML “Enterprise-wide risk assessment” (EWRA) to identify and understand risks specific to shazamcasino.com and its business lines. The AML risk policy is determined after identifying and documenting the risks inherent to its business lines such as the services the website offers. The Users to whom services are offered, transactions performed by these Users, delivery channels used by the bank, the geographic locations of the bank’s operations, customers and transactions and other qualitative and emerging risks.

The identification of AML risk categories is based on shazamcasino.com understanding of regulatory requirements, regulatory expectations and industry guidance. Additional safety measures are taken to take care of the additional risks the world wide web brings with it.

The EWRA is yearly reassessed.

AML-Compliance ensures that an “ongoing transaction monitoring” is conducted to detect transactions which are unusual or suspicious compared to the customer profile.
This transaction monitoring is conducted on two levels:

1) The first Line of Control:

shazamcasino.com works solely with trusted Payment Service Providers who all have effective AML policies in place as to prevent the large majority of suspicious deposits onto shazamcasino.com from taking place without proper execution of KYC procedures onto the potential customer.

2) The second Line of Control:

shazamcasino.com makes its network aware so that any contact with the customer or player or authorized representative must give rise to the exercise of due diligence on transactions on the account concerned. In particular these include:

1. Requests for the execution of financial transactions on the account;
2. Requests in relation to means of payment or services on the account;

Also, the three-step verification with adjusted risk management should provide all necessary information about all cгstumers of shazamcasino.com at all time.

Also, all transactions must be overseen by employees over watched by the AML compliance officer who is overwatched by the general management.

The specific transactions submitted to the customer support manager, possibly through their Compliance Manager must also be subject to due diligence.

Determination of the unusual nature of one or more transactions essentially depends on a subjective assessment, in relation to the knowledge of the customer (KYC), their financial behavior and the transaction counterparty.

These checks will be done by an automated System, while an Employee crosschecks them for additional security.

The transactions observed on customer accounts for which it is difficult to gain a proper understanding of the lawful activities and origin of funds must therefore rapidly be considered atypical (as they are not directly justifiable).

Any shazamcasino.com staff member must inform the AML division of any atypical transactions which they observe and cannot attribute to a lawful activity or source of income known of the customer.

3) The third Line of Control:

As the last line of defense against AML shazamcasino.com will do manual checks on all suspicious and higher risk users in order to fully prevent money laundering.

If fraud or Money Laundering is found the authorities will be shazamcasino.com informed.

In its internal procedures, shazamcasino.com describes in precise terms, for the attention of its staff members, when it is necessary to report and how to proceed with such reporting.

Reports of atypical transactions are analyzed within the AML team in accordance with the precise methodology fully described in the internal procedures.

Depending on the result of this examination and on the basis of the information gathered, the AML team:

1. will decide whether it is necessary or not to send a report to the FIU, in accordance with the legal obligations provided in the Law of 18 September 2017;
2. will decide whether or not it is necessary to terminate the business relations with the customer.

The AML rules, including minimum KYC standards will be translated into operational guidance or procedures that are available on the Intranet site of shazamcasino.com.

Records of data obtained for the purpose of identification must be kept for at least ten years after the business relationship has ended.

Records of all transaction data must be kept for at least ten years following the carrying-out of the transactions or the end of the business relationship.

These data will be safe, encrypted and stored offline and online.

shazamcasino.com human employees will make manual controls on a risk based approval for which they get special training.

The training and awareness program is reflected by its usage:

-  A mandatory AML training program in accordance with the latest regulatory evolutions, for all in touch with finances

-  Academic AML learning sessions for all new employees

The content of this training program has to be established in accordance with the kind of business the trainees are working for and the posts they hold. These sessions are given by an AML-specialist working Alistair Solutions N.V. AML team.

Internal audit regularly establishes missions and reports about AML activities.

All data given by any user/customer will be kept secure, will not be sold or given to anyone else. Only if forced by law, or to prevent money laundering data may be shared with the AML-authority of the affected state.

shazamcasino.com will follow all guidelines and rules of the data protection directive (officially Directive 95/46/EC)

If you have any questions about our AML and KYC Policy, please contact us:

By email: [email protected]

If you have any complaints about our AML and KYC Policy or about the checks done on your Account and your Person, please contact us:

By email: [email protected]