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Privacy Policy

When it comes to privacy, we are on your side. We perfectly understand how important it is that your Personally Identifiable Information is secure, safe, and private.

We, at Shazam Casino, fully respect your privacy, and we are on your side to protect your Personally Identifiable Information.

What Information Do We Collect?

In order to ensure the functionality of the services we provide and offer a better user experience, we collect Personally Identifiable Information. This kind of information includes your full name, email address, home address, telephone number, date of birth, credit/debit card data, and other data collected during the registration process or via periodic surveys.

Let us ensure you that we will NOT use or share your Personally Identifiable Information with any third party except described in this Privacy Policy.

When Do We Collect Your Information?

Shazam Casino may collect your Personally Identifiable Information in the following cases:

  • When you use our online gaming services;
  • When you make customer service inquiries;
  • When you respond to communications from us;
  • When you register for additional information or services from us.

We may also collect your Personally Identifiable Information when you give permission to any third parties to share it with us.

We ensure you that only Personally Identifiable Information that is considered necessary, reasonable, and relevant to our legitimate purposes will be collected. In addition, top-notch encrypted technology and safeguards will be implemented to ensure your information’s complete safety and security.

Why Do We Collect Your Information?

Shazam Casino collects and processes your Personally Identifiable Information in order to:

  • Provide you with access to our online gaming services;
  • Process and answer your questions;
  • Provide you with high-quality Customer Support services;
  • Offer you other services and products that suit your unique preferences and playing interests;
  • Notify you of any changes, updates, or urgent news from our website and services.

And of course, Shazam Casino collects this information for both your and our safety and security.

How Do We Safeguard Your Information?

Shazam Casino takes great care in providing and maintaining the highest level of security of our services and your information. We utilize strict security policies, rules, and technical measures to keep your data safe and protected from any unauthorized access, improper use, disclosure, unauthorized changes, unlawful destruction, or accidental loss.

Communications between you and our Customer Support representative are fully secure and encrypted. We use the best digital encryption technology that all of the most important and influential financial institutions use.

All of the Shazam Casino employees who have access to or are associated with processing your Personally Identifiable Information undergo strict security checks and follow a set of specific procedures to ensure your information stays safe at all times.

Shazam Casino does NOT share your Personally Identifiable Information with any government institutions or authorities unless it is required by law.

Would You Make My BIG WIN Public?

If a player wins a sum considered worthy of publication while playing at Shazam Casino, we may request the player to post a few comments about their win. However, please bear in mind that you are NOT obligated to do so.

However, Shazam Casino reserves the right to publicize the win on our website or any other casinos or portals (both offline and online) operated and managed by us.

In order to ensure full privacy and security of the player, only the first name of the player and their last initial will be used to publicize the win.


Shazam Casino values your privacy; therefore, we reserve the right to access and verify any of your Personally Identifiable Information at any time. We also reserve the right to request a change or update of your Personally Identifiable Information if it is necessary.

For example, we may request:

  • Proof of identification and address. We would ask the player to provide a scanned/faxed copy of their driver’s license and/or passport and a utility bill.
  • All additional information collected, if any, will be treated with the same care and strictness as any other Personally Identifiable Information collected and stored accordingly.

The reason Shazam Casino takes these extra measures is to:

  • Ensure that all players are at least 18 years or older, or of legal age for the jurisdiction where they are playing;
  • Ensure that players are not participating in any illegal activities, nor in any that violate our Terms and Conditions;
  • Ensure the player’s identity is real and authentic;
  • Ensure all the payment methods that players use (e-wallets, cards, bank accounts) belong to them personally.

Shazam Casino may periodically send you service notifications, respond to you when you contact us via email, as well as promote new features and products that you might be interested in via the email address provided during the registration. We are strictly against spam, so we will ensure not to abuse the trust you’ve put in us by disclosing your email address.

You are able to put a request via Customer Support at any time and ask us to stop sending you offers and promotions via email.

Your Legal Rights

At any time, you have the right to obtain a copy of all the Personally Identifiable Information we have on you. If you detect any inaccuracies or your Personal Identifiable Information needs to be fixed, changed, or completed, you may contact our Customer Support.


Shazam Casino uses cookies to collect and store information related to your visit on our website.

A cookie is a small piece of data placed on your hard drive to contain information about your access to a certain website. We use cookies to recognize who you are the next time you open our website. It also helps us understand what kind of advertisements you click on, as well as your playing preferences, making the interaction between you and our website easier and ensuring you have the best experience possible.

Shazam Casino may also utilize the data generated from the cookie to create reports and compile statistical data, which can show us how you use our website.

You are not obligated to accept cookies from us or any other website, for that matter. You may remove the cookies at your browser settings at any time. To do this, look at the “Help” section of your manual for instructions.

However, if you choose to disable cookies, some content or features on our website may not operate properly.

For How Long Do We Keep Your Information?

Unless you instruct us otherwise, your Personally Identifiable Information is stored for as long as it’s needed for the purposes your data was collected.

Updates to Privacy Policy

Shazam Casino reserves the right to periodically revise this Privacy Policy at our sole discretion in response to changes to applicable data protection and privacy legislation.

We kindly advise you to check this page regularly to ensure you are playing under the most recent Privacy Policy.

Contact Us at Any Time!

If you have any additional questions or suggestions about the Shazam Casino Privacy Policy, please contact us at [email protected].